General Questions
- What
is Club Lorente?
- Is
Club Lorente an Actual Club?
- What
is a Club Lorente Medallion?
- How do
I 'Join' Club Lorente?
- What
are the benefits of using Club Lorente?
Product Questions
- What
kinds of products can I use with my Club Lorente Medallion?
- Are
there other ways to customize my products in addition
to using my medallions?
- What
are Rosewood Accessories?
- What
is the Executive Luggage in Club Lorente like?
- How
do I know if a certain product is in stock?
Questions
About Club Lorente Benefits
- Are
there really no minimum orders?
- Can
I combine three or four products in my order?
- How
long after I order can I expect my Club Lorente items
to arrive?
- Is
your next-day shipping time guaranteed?
- Are
there really no set-up charges?
- I
need a special design made for my custom medallion.
Can your artists handle it?
- How
does the membership fee refund work?
Pricing Questions
- Are there
ever any extra or hidden fees?
- Is
there rush service available for my medallions?
- What
are the shipping costs for my order?
- Is
sales tax applied to my order?
- How much
does it cost to create my medallion’s design?
Other Questions
- I
need something special made that is not in your catalog
or website.
- I
would like to create additional medallion designs to
use with Club Lorente Products.
General
Questions
What is Club Lorente?
Club Lorente is a new system for creating
custom promotional products and executive gifts that frees
you from minimum orders, set-up charges, and long production
times.
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Is Club Lorente an Actual
Club?
Club Lorente is actually a revolutionary
new line of designer executive gifts and promotional products.
The Club Lorente Line revolves around your own custom-made
Club Lorente Medallion. Executive Gifts are customized
using your premium-quality custom-minted medallion, resulting
in a beautiful array of customized gifts tailored for
your organization.
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What is a Club Lorente Medallion?
A Club Lorente Medallion is a 2-inch,
premium-quality medallion fashioned from the finest metal
with a design of your choice. The design on the medallion
can have color, or it can use metal relief to highlight
its details. The artwork for the medallion can be designed
by our art team, or it can be directly provided by your
organization. The Club Lorente medallion is meant to be
a unique embodiment of your organization or event that
can then be passed on to the executive gifts you order.
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How do I ‘Join’ Club Lorente?
Joining Club Lorente is easy and hassle-free.
Here are 3 simple ways to join:
- Click
here to visit our sign-up page. After providing
some basic information, a service representative will
then complete the process for you.
- Call 1-877-281-6469,
and a specialist will guide you through the quick process
of creating your custom medallion and enjoying Club
Lorente’s unique benefits.
- E-mail info@clublorente.com
and a specialist will help you in creating your custom
medallion over e-mail.
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What are the benefits of
using Club Lorente?
By using Club Lorente, you gain some
extraordinary benefits that are not available anywhere
else on the planet:
- No minimum orders of any kind,
so you can include customized executive gifts in any
budget
- Lightning-fast, 24-hour production
time, so you can end the stress that comes with last-minute
planning.
- No set-up charges or other hidden
fees, so you can have confidence that you won’t overspend.
- A stunningly beautiful and high-class
line of executive gifts, all customized to your liking,
and all at wholesale prices.
In Short – Club Lorente grants you
the flexibility and freedom to obtain precisely the custom
gifts you need, when you need them, and at a price that
will make you a hero in your organization!
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Product-Related
Questions
What kinds of products can
I use with my Club Lorente Medallions?
Once you have your strikingly beautiful
Club Lorente Medallion designed and made, you will have
access to a wide array of customized executive gifts,
golf accessories, desk accessories, luggage and many other
items proven to appeal to business executives and decision
makers.
Our most popular items include our
unique golf gifts (golf club headcovers, putter cups,
bag tags, etc.), Solid Rosewood Desk Accessories (Pen
& Pencil Cups, Pen Cases, Post-It Note Holders, etc.),
and Executive Leatherette Luggage & Portfolios. Best
of all, each and every executive gift you order will be
designed to make your custom medallion shine, dazzle and
inspire.
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Are there other ways to customize
my products in addition to using my medallions?
Absolutely.
A good portion of the Club Lorente line can also be customized
for color and metal finish. Our awards can even be delivered
personalized to the recipient.
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What are Rosewood Accessories?
Rosewood Accessories describes popular
Club Lorente items such as the Pen & Pencil Cup, Pen
Cases, the Post-It Note Holder, and Treasure Boxes. Rosewood
Accessories make excellent gifts for executives to proudly
display on their desk.
Additionally, all Rosewood Accessories serve a useful
purpose that will ensure a long life in the hands of the
recipient. Finally, each Rosewood Accessory is made from
the finest solid Rosewood, and comes
gift boxed for added presentation value.
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What is the Executive Luggage
in Club Lorente like?
Club Lorente Executive Luggage is
custom-designed for aesthetic appeal and ergonomic utility.
Club Lorente Executive Luggage ranges from simple valuables
pouches, to sport briefcases, sport bags, and even full-size
golf club carts and stands. Each piece of luggage is lovingly
made using the finest leatherette materials, which simulate
the look and feel of genuine leather in a remarkable fashion.
Even better is the price: For just half the typical retail
price, you can obtain a top-of-the-line gift customized
with your own unique medallion!
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How do I know if a certain
product is in stock?
In general, you can rest assured that
we will have the Club Lorente product you prefer in stock.
If you are looking to place a larger order, you may call
us to confirm stock levels. Likewise, should we ever not
have enough items to fulfill your order right away,
we will call you immediately to let you know. We will
even upgrade you to a higher level gift at no extra charge
to you.
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Benefit-Related
Questions
Are there really no minimum
orders?
That is correct. Club Lorente has
no minimum orders whatsoever. If you feel inclined, you
may freely order one customized item without having to
worry about any extra charges. Club Lorente is designed
to accommodate any budget, any schedule, and any special
needs that may arise.
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Can I combine three or four
products in my order?
Yes. If you like, you may combine
five, ten, or even fifty different items in your order
if you like. There are no penalties for only ordering
one or two of each item so long as you have a Club Lorente
Medallion ready to use. Best of all, we will complete
your order within 24 hours if necessary, ensuring you
will easily meet your deadlines.
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How long after I order can
I expect my Club Lorente items to arrive?
Orders are generally shipped 1-3 business
days after being placed, so long as we have your Club
Lorente Medallion in stock. You can always specify a deadline
for your order, and we will make sure the deadline is
met and the order is delivered on time using the appropriate
shipping method.
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Is your next-day shipping
time guaranteed?
Absolutely.
If you specify a deadline with your order, we will ship
your customized Club Lorente products within 24 hours
to ensure timely delivery. Overnight, 2nd Day
Air, and Standard Ground Shipping options are available.
We will automatically choose the shipping method that
will ensure delivery before your deadline.
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Are there really no set-up
charges?
There are absolutely no set-up charges,
die charges, or other charges assessed with your order.
The only extra charge is a fully refundable $95 one-time
membership fee to create your Club Lorente Medallion.
This $95 membership fee is then credited to your account
after six-hundred dollars of Club Lorente products have
been purchased using your medallion.
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I need a special design made
for my custom medallion. Can your artists handle it?
Regardless of how complicated your
design is, or even if you don’t have a clue as to what
you want your design to be, our professional art team
will create a beautiful medallion precisely tailored to
your organization.
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How does the membership fee
refund work?
The initial fee of $95 to create a
Club Lorente custom medallion is a fully refundable, risk-free
investment. After using a medallion to customize six-hundred
dollars worth of Club Lorente Product, your $95 Membership
Fee will be credited in full. Likewise, if you are not
satisfied with your medallion’s design, a full refund
of the $95 fee will be provided.
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Price-Related
Questions
Are there ever any extra
or hidden fees?
There are absolutely no hidden fees
whatsoever. Occasionally, on 3-dimensional or highly complicated
Club Lorente Medallion designs, an additional $40-$60
die surcharge may be added. This surcharge is also fully
refundable after six-hundred dollars of Club Lorente product
has been customized with that medallion.
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Is there rush service available
for my medallions?
Yes. Club Lorente Medallions typically
take 3-4 weeks to design, produce and prepare. If you
need to place your first Club Lorente order sooner, we
can create a digital, full-color, photo-quality Color
Magic™ medallion in just 3 days.
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What are the shipping costs
for my order?
Shipping costs depend on the weight
of the Club Lorente items in the order, the delivery location,
and the shipping method used. Unless the order has a specific
deadline, we will always ship your order using the safest
and most economical method available.
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Is sales tax applied to my
order?
Sales tax is only applied to orders
with a Texas Shipping Address or Billing Address. Orders
from other states are exempt from state sales tax.
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How much does it cost to
create my medallion’s design?
A $95 refundable deposit is necessary
to create your custom Club Lorente Medallion. This fee
is credited to your account after the medallion has been
used to customize six-hundred dollars worth of Club Lorente
items. As a Club Lorente member, you are free to utilize
the services of our professional art team at no charge.
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Other Questions
I need something special
made that is not in your catalog or website.
If you need a custom-made promotional
product, award, or executive gift that is not part of
the Club Lorente line, we will be happy to accommodate
you. Simply call us toll-free at 1-877-281-6469, or e-mail
us at sales@clublorente.com,
and we will be happy to design a completely custom-made
item just for you.
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I would like to create additional
medallion designs to use with Club Lorente Products.
Creating a new medallion design is
quick, easy, and convenient. Simply log on to your clublorente.com
account and select ‘Create new Medallion’, or give us
a call at 1-877-281-6469 and a specialist will handle
all the details for you in a prompt and professional manner.
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